Made-to-order, Custom and Special-Order items are eligible for cancelation within 48 hours of placing the order. Orders are not eligible for cancelation after the 48 hours grace period. Order cancelations are to be submitted to no later than 48 hours from placing the order. Once an item has shipped, cancellation is not possible. 

Please note that shipments may be subject to import duty and/or tax and customs clearance services charges, which are the sole responsibility of the recipient. Please contact your respective customs office for further information about specific duties and taxes for your country. In addition, we are required by law to disclose the full value of package contents and cannot alter the value of your invoice or receipt.